🚚 Shipping and Cash on Delivery Policy (UtilyYa)

Receive with peace of mind and pay upon receipt!

At UtilyYa, we understand that you want your useful products as quickly and securely as possible. That's why our shipping process is designed to be fast, transparent, and risk-free for you.

💰 Maximum Security: Cash on Delivery

Your peace of mind comes first. You don't have to pay anything upfront.

• Pay only upon delivery: Pay cash directly to the courier at your doorstep. We also accept bank transfers; however, this must be arranged beforehand when we confirm your order.

• FREE Shipping: So the price you see is the price you pay. Zero surprise costs at checkout!

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🗺️ Where do we ship to and how long does it take?

We work with the best logistics companies to reach most provinces in the Dominican Republic.

Region	Estimated Delivery Time*
Santo Domingo (National District and Provinces)	1 to 3 business days
Santiago	1 to 3 business days
Other Provinces (East, South, North)	2 to 5 business days

*Shipping time begins counting after 12 to 24 hours of processing (order verification and packaging).

📦 How do I track my order?

1. Confirmation: You will receive a notification by email and/or WhatsApp as soon as your order is verified and packed (maximum 24 hours).

2. Tracking: When your package leaves our warehouse, we will send you the tracking number so you can follow its route with the courier company.

🚨 Is there a problem or delay?

We're here to help. If you have any concerns, your order is delayed, or you need to know its exact status, please don't hesitate to contact us.

• Direct Support (WhatsApp): 809-767-0849

UtilyYa Promise: We'll give your package priority tracking until it's safely in your hands. Trust us to deliver the solution you need!